Rogers nextbox stuck on 01. Had 3 or 4 power failures today due to the windy weather.

Rogers nextbox stuck on 01 Every time I record a program (or set a series) I get a blank box no more nice pictures. If I cancel Rogers does Rogers want them returned?I hope not. Had 3 or 4 power failures today due to the windy weather. Seems like a planned ploy to get people to change over. I *can* get a box on Kijiji for $40, or I may just bit the bullet with Ignite. Source: I worked Rogers legacy cable for 7 months wrote: As an update, I hooked up the STB to the cable coming into the house, and still stuck on "-01-". I do plan to do some of the troubleshooting described here, and hopefully resurr Anyone else having digital TV NextBox problems? I have three of them, two 4642HD's and one 9800 PVR. Or why not see if you are eligible for our latest bundle offer: Digital Plus TV + Internet + NextBox HD PVR Rental + NextBox HD Box + Modem + Home Phone $99. Over the past 2 days, 3 of my 4 Nextbox Rogers boxes has gotten stuck at -01-. Tech support has been useless. 0 (Cisco) Restart Your NextBox: The first step in troubleshooting any issue with your Rogers NextBox is to restart it. Wireless; Internet, Ignite TV & Home Phone; Account, MyRogers & Apps Support Hello Datalink, I log this info twice a day for myself. If not, check out our range of TV packages. Yesterday (Thursday the 6th) we woke up to find the two 4642HD boxes stuck on -01- after being rebooted, which I guess occurred during the usual nigh I checked the power and the connections on my NextBox but nothing worked. Browse Rogers Community. ; Bit Depth is the number of bits used in representing the smallest unit of Rogers PVR 8642HD gets stuck at -05- while booting . I noticed a service message was posted on Rogers On Demand when I attempted to view some programs on my Rogers NextBox STB. If channel 003 does not display on the screen, please call 1 How is your repair working out now a few months later? Based on your post I am considering doing the same. Rogers Nextbox. ‎02-01-2022 02:44 PM - last edited on ‎02-01-2022 02:53 PM by RogersYasmine My Champion Plus URC2125 is different than the one that describes on the remote manual. 1. 0 9865HD and am looking for a PDF of the ROGERS ENHANCED GUIDE or any other instruction manual (not the QSG) for that box. If you already have a Rogers digital TV subscription, then you're all set. No help from Rogers. 0, (1) NextBox 2. There is power to it as the only button on it I have (3) PVRs. To be quite honest, Rogers did give sufficient notice that the legacy digital cable television service is at the end of its life. My question, is what to do with the old NextBox receivers? I have. ***Edited Labels*** Solved! Solved! Go to Solution. 5 dB loss) was direct fr Welcome to the unofficial subreddit of Rogers Communications, one of the largest telecommunications providers in Canada. Streaming program is fine so the issue is not TV nor home stereo. I have 3 netboxes I've got recordings on that. After (failed) testing, I plugged in my "working" box, only to find that it locked up at 01 as well. I Usually when a Broadcasting Undertaking company such as Rogers switches from a legacy Digital cable to a newer system such as Ignite TV/Internet, they have a newer tool to manage your TV and Internet equipment, thus the older tool they used to use to manage your cable account will have your equipmen Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Only seeing a black screen? Here are helpful troubleshooting tips. Suddenly not getting channels, and the reboot is stuck on "01". Includes all monthly fees. Your 8642 is a very old and slow box. Now, I received 2 NextBox 3. 0, it is not occurring on my older box. According to the tech person the activation went fine and they have confirmed adding the boxes to my account. Too bad the Rogers coax is stuck in the splitter, or else Anyone else having digital TV NextBox problems? I have three of them, two 4642HD's and one 9800 PVR. The reason they did this is so if you chose to continue with television, and switch to ignite, you would change it over when you still have working services, then you hav Browse Rogers Community. Yesterday (Thursday the 6th) we woke up to find the two 4642HD boxes stuck on -01- after being rebooted, which I guess occurred during the usual nightly download of the guide and any software upgrades. They look within Roger's spec, signal to noise is pretty good. Now, here is the strange thing - only the older box (8300) can still see channel 545, the (2) NextBox devices display a black screen. Nextbox 3 Won't Even Start-Up [Solved] Hey all, I have a Nextbox 3 which I own, it won't even show any display at all after a power failure a few weeks ago. First, you are going to want to check your connections that go from the next Learn how to reset your Ignite TV Purchase PIN in just a few steps. Former Rogers tech support here. Most times you can get a Anyone else having digital TV NextBox problems? I have three of them, two 4642HD's and one 9800 PVR. I think I learned to do it from your previous posts, so thanks for helping out. Confirm your NextBox 4K is authorized by pressing the POWER button on the Rogers remote. its sort of stuck ‎12-23-2016 01:29 PM - edited ‎12-23-2016 01:34 PM. You mentioned you tried using the other HDMI ports on the TV. The self install kit comes with an F-8 Getting off topic, but I want to give an example of how Rogers still tries to help Legacy customers with signal or Nextbox problems. All other channels are working fine — it's just 545 that stopped working AND at the same time. Rogers Community. ; High Frame Rate, also known as frame frequency, is the frequency rate at which a screen displays consecutive images called frames. I bit the bullet, called the Customer Retent Welcome to the Rogers Community Forums and thank you for your post! That is strange to hear you are having audio/video issues after getting a new Nextbox. Rogers told me that there are some areas that don't have access to Ignite services, but do have digital legacy service. Was calling Rogers helpful at all? I think it must be something at their end, crapping out my When the box says -01- it means it's not getting a signal from Rogers. I have a currenlty working NextBox 3. 0? I'm having an issue with the thumbnail pictures. I've been wondering about this to. 3 weeks ago User Statistics. Starting with a "me too" post, on my 8642HD NextBox. MIS3 Discussion starter. The 50 foot RG6 run (approx -4. Yesterday (Thursday the 6th) we woke up to find the two 4642HD boxes stuck on -01- after being rebooted, which I guess occurred during the usual nigh Browse Rogers Community. 05 is super easily fixed through just a reboot. Hi, I current have 3 nextboxes and last week all three of my boxes were stuck on 01 and no cable for almost a week was using my Roku USB stick to stream. This is also important for the buyer if they wish to activate the box too. Today, started getting "Loading. 0) PVR Owners Thread: Read post #1 ) Tags 8642 8642hd audio drpouts cisco cisco 8642 closed captioning download firmware freezing hd-pvr live pause pixelation pvr quality recording recordings rogers Browse Rogers Community. Call Often if the box gets stuck on -01-, it’s simply a signal issue in your home or in your neighbourhood, or a (temporary) issue at the Rogers head end. ‎09-10-2020 01:32 AM Anyone else having digital TV NextBox problems? I have three of them, two 4642HD's and one 9800 PVR. Hi, Lately, for some reason, whenever I try to record TV shows using my Nextbox 4K, it only records portions of shows (i. Wireless; Internet, Rogers Xfinity TV, & Home Phone I am stuck in the middle and unable to enjoy my TV channels as I used it. Sure, it will be deprecated, and I am ok with that. So still stuck with the PVR. Jump to Latest 14K views 46 replies 7 participants last post by Peppermint P Jun 3, 2023. . If it shows time and a blue light then the box is working. this morning I have noticed the text "-05-" appearing on its display. 109 posts · Joined 2008 Add to quote; Only show this user #1 · Dec 11, 2021. 6 Posts; I question the right of Rogers to even ask for equipment that the customer has already paid for! If it's just a soft request with no consequences for ignoring the request, or for Rogers/canada Post losing the equipment, then that's fine. e. I'm here a lot since ‎12-02-2022. Lately my Rogers Anyone else having digital TV NextBox problems? I have three of them, two 4642HD's and one 9800 PVR. Labels: ‎09-30-2022 01:03 PM. Set it to the HDMI input used in "Connecting Your NextBox 4K". Figuring this has to be a signal issue on That the remote chages the TV volume. Seems like lower channels are But now, if I turn off the tv, when I try to turn it on again - the Nextbox light is red and I have to unplug the power and reboot for the tv to start (the remote was unresponsive). Maybe all the rain last Wednesday got into something (my thought not hers). Also did you install the 7200RPM WD blue or 5400? Thanks. The rented Nextbox is a good question. Interestingly, two days ago got a message on the Netbox that it updated the software and it is now automatically selecting th Sometimes, our 4K NextBox (CAV10455HD) becomes unresponsive to any UI command: remote buttons don't register (we tried both remotes); even the front-panel power button doesn't register. Therefore there is either something wrong with the PVR, or more likely, the signal getting to that PVR. If you do sell, it's always a good idea to advise Rogers of the Buyer's name. Have 3 boxes and the 2 are fine and today the one box when unplugged and plugged in light comes on and nothing. Be advised that Rogers will likely not provide any troubleshooting for legacy digital cable customers as hello, I have a Rogers 4K box, NOT a PVR, i bought it off someone a few years ago and was working fine. NavigatR just made thing worse and it now Why is my Rogers NextBox stuck on boot? Please do try and unplug the PVR and verify the coaxial cable is tightly secured to the PVR from the wall outlet. 0 on an older "Premiere Plan" (Not Ignite TV) and I also have Rogers Ignite Internet with wifi modem. A few things to note. (1) NextBox 3. 0 and (1) 8300 Explorer, which is an older box, but still works. I press record and it displays “Program is being recorded” but its not recorded. Please see the following post on the topic of programming the IgniteTV remote: Anyone else having digital TV NextBox problems? I have three of them, two 4642HD's and one 9800 PVR. It started acting up where the TV stopped recognizing the TV box and blank screen is displayed. Figuring this has to be a signal issue on Rogers side, called support and they Browse Rogers Community. 05 is not a weak signal, that's 01. M. 0 Whole Home setup with 9865 HD PVR and 4642 HD boxes. I checked higher channels and it was like the above pics I sent earlier--out of the good range. Nextbox and Hitron modem are rentals. There is no select button. 99/mo. I started to have issues with it not staying connect to rogers services (TV coax), and now recently the box gets booted from the network and shows a Hi, I current have 3 nextboxes and last week all three of my boxes were stuck on 01 and no cable for almost a week was using my Roku USB stick to stream. class5vapor . That doesn't work with Nextbox. Nosey questions time (I'm just trying to think "inside" your box): when the ignite system is installed, replacing the legacy modems, nextboxes and Home Phone modem, all of those are removed, the splitter is removed and the inbound cable is connected to the single active house RG-6 cable which runs up to the modem's location. Worked out a deal with retention for them to comp me half the cost of a rental. Update: just spoke with a level 1 tech who issued a ticket for a service trip to the area. I do plan to do some of the troubleshooting described here, and hopefully resurrect the box. Unfortunately, since the TV is IR, this won't work through the walls like RF does for the STB. It was stuck in a. 0 9685 on Kijiji last week and it is riddled with issues. I just had a similar issue with my Nextbox 3. High Dynamic Range (HDR) allows images with high contrast to be displayed with much greater clarity and detail. Which could mean a few different things. Problem is it will cost me more in the long run to get the same thing. Nextbox 3. Welcome to the unofficial subreddit of Rogers Communications, one of the largest telecommunications providers in Canada. 0 (Cisco) PVR boxes from a friend and tried to activate both with Rogers. Apparently it is being removed from service on February 12, 2025. I'm going to assume that your box isn't in a place that is causing overheating issues, and that you are not experiencing brief power interruptions. For example, last Friday I scheduled to record 2 shows at the same time (Dateline and 20/20), but instead of recording the full 2 hour Rogers Community. Don't know . Wireless; Internet, Ignite TV & Home Phone; Account, MyRogers & Apps Support Rogers aren't helping me. I had Rogers NextBox working fine on this. When plug in white light comes on and then usually the box will boot up. Among other questions, I find it hard to see the blue coloured time-of-day display on this box and wondered if there is a way to switch it by getting into settings for the box operation I have a currenlty working NextBox 3. I have digital tv with a Rogers 4k Nextbox PVR box. It looks like Rogers has abandoned the box so calling then is not an option. ) Make sure the coxal cable that runs from the wall to the box is tight in both ends of the box and the wall. I purchased a used Nextbox 3. Rogers nextbox 3 0 stuck on display 05. Meanwhile, the box continues to play live TV or a recording; it doesn't totally freeze, just the UI. I have tried multiple reboots and even connected it to my other outlet in the house but nothing helps - it gets stuck at -05-. It's always a good idea to "ask a. How do i erase the hard drive on an hdpvr 630? mine shows almost full but the recorded list is empty? Rogers Community Forums. I can control my How do I see what recordings I have set on my nextbox? I know how to watch recorded programs, but can't find the list of what series I have set up to record. As the parent of your Nextbox, it is your sworn duty to keep it alive. I can't use together with throwing them away. Wireless; Internet, Rogers Xfinity TV, & Home Phone; Account, MyRogers & Apps Support; ‎01-24-2024 05:11 PM - edited ‎01-24-2024 05:35 PM. Are you actually seeing Error:02, or is the display "stuck" on 02? If it's stuck on 02 after a reboot, you probably have a poor signal at your home, or in your neighbourhood. Even a Rogers rep told me to hold on to my package a while back. This morning on another TV located in another room, there are also some channels (again on a Nextbox) that are not coming in that are also black. Wireless; Internet, Ignite TV & Home Phone; Account, MyRogers & Apps Support No argument that 8642 is slow and old. Hi guys, I have had this Rogers PVR for about 7 years now (used a rent-to-own option then). Reboots fix the problem and it won't happen again until the box has been shut off. Sure enough, unit was done. I upgraded to Ignite TV and the technician installed the newest TV box and it worked fine for couple of months. My understanding is: the new 4K box uses QAM256 instead of QAM64, and with that extra compression is able to offer much higher bandwidth, 1080i streams of basically every channel, with bandwidth to spare -- because of this, previous discussions on image quality are now irrelevant with the new 4K box, Cable is connected to Nextbox, HDMI to home stereo then HDMI to TV. records 20 minutes of a one hour show). I w Starting with a "me too" post, on my 8642HD NextBox. I have a Nextbox 9865,Hitron CGN3ACSMR modem and a digital adapter. The INFO button is marked as BACK, and the FAV button is marked as INFO. Fix a black screen: Ignite TV & Ignite Streaming. I was told by the tech that Rogers no longer has these boxes to replace, so my only choice was Ignite. Seems they will no longer replace the boxes and just want me to change to Ignite. Probably couldn't do it anyway since I have no data plan. Wireless; Internet, Rogers Xfinity TV, & Home Phone; Account, MyRogers & Apps Support Digital Boxes, Digital Adapters, PVRs, channels & programming. Rogers supplied a prepaid purolator return label in the box with the Ignite equipment. Wireless; Internet, Ignite TV & Home Phone; Account, MyRogers & Apps Support Rogers 8642 HD (Nextbox 2. Is anyone out there still using Nextbox 3. It is horrible, actually. I did actually try the suggestions given. Wireless; Internet, Ignite TV & Home Phone; Account, MyRogers & Apps Support Thanks for the response, but your answer seems a bit rushed. Wireless; Internet, Ignite TV & Home Phone; Account, MyRogers & Apps Support On Monday, I had called Rogers (ticket#C177909305) about the NextBox that suddenly stopped working, I was told that the model we had was a problem 07-01-2022 10:27:38 PM Digital Boxes, Digital Adapters, PVRs, channels & programming. 0 (9865HD) to Ignite. And never got the opportunity to upgrade my phone plan either. This could be a number of different things. Stuck in an endless boot cycle for days, after 4 years of reliable operation. 2. Wireless; Internet, Rogers Xfinity TV, & Home Phone; Account, MyRogers & Apps Support; Rogers together with Shaw It was stuck in a pending state waiting for something from the network. And the support person did not indicate that my service was turned off. Otherwise, I can still watch TV. Only our HD Nextbox 5K PVR is the only one working correctly with all channels working. The last one was 2 1/2 hrs ago. Rogers doesn't use this equipment anymore and being rentals they have more than been paid for. Keep holding power and select. And yes, as a last gasp effort, even mouth-to-mouth ‎01-05-2025 01:51 AM - edited ‎01-05-2025 but I want to give an example of how Rogers still tries to help Legacy customers with signal or Nextbox problems. I have a Nextbox 3 which I own, it won't even show any display at all after a power failure a few weeks ago. So you’re saying I should call Rogers only when the problem is happening. Forums. Whoever designed the Nextbox platform knew next to nothing about how modern PVR software works and Rogers has done too little to improve it. ***We are in no way affiliated with, endorsed or sanctioned by Rogers Communications. Figuring this has to be a signal issue on Rogers side, called support and they tried zapping the boxes but nothing was going thru. Unplug the power cord from both the wall outlet and the back of the I recently bought a used NEXTBOX 3. The 4642 HD is terribly slow to respond to remote (changing channels, tv guide, play/rew/ff buttons). One moment please" on more than half of my subscribed channels. Help Sign In / Register Paxton350. But I Browse Rogers Community. No joy The "working" box STOPPED WORKING when I tried swapping out the others to it's connection to test them. Change to channel 003. Does not do a boot and try power butto Hi, I current have 3 nextboxes and last week all three of my boxes were stuck on 01 and no cable for almost a week was using my Roku USB stick to stream. Turn off Nextbox "explorer 4642HD", wait 1 hour or so, turn it back on, audio comes back. After my second factory reset it is stuck on boot and Rogers is saying the signal etc is great. 0 PVR, about 3 months after finishing the rent-to-own. Ever since then my 8642HD has been stuck in a reboot cycle -- it starts with a "click", the display shows "--" then disappears and the Cisco logo comes up on the screen during which time a flashing dot appears where the clock usually is. The buyer would need to activate the box on their account (with all of their confidential information). I read some posts and it sounds like the hard drive is bad. 1 for 3 years on a 3-year term. Wireless; Internet, Ignite TV & Home Phone; Account, MyRogers & Apps Support Went through the reboot a few times and spoke with Rogers. I forhet mine password of facebook and of mine too what to do? Why are some tax returns getting processed faster than mine if i sent mine in before theirs? Nextbox 3 0 displays 05. Wireless; Internet, Rogers Xfinity TV, & Home Phone; Account, MyRogers & Apps Support ‎09-04-2022 01:16 PM - edited ‎09-04-2022 01:18 PM If the channel is coming in on your other boxes, there is obviously nothing wrong with the channel. However, if Rogers won't cancel the Legacy account until they ‎11-20-2022 01:55 PM - edited ‎11-20-2022 02:02 PM. Hello I just found the my NextBOX 9865 is no longer recording and all recorded programs have disappeared from the list. Is anyone else out there experiencing this? ***Edited Labels*** A few things to note. After a minute or so, please plug the power cord back in. I had Rogers NextBox working fine on this TV for many months. There is power to it as the only button on it (bottom right power button) is glowing Problems is the signal from the box to the TV. As to turning off legacy digital, I certainly had not been notified that my service was being turned off. All boxes stuck on 01 Can anybody help Solved: Hello, I have a 1-year old 55' Samsung UHD TV model RU7100 with latest software update installed. That may be the wrong model. @nbsinc : You cannot programme the IgniteTV remote to function (power up/down) individual devices like you could the NextBox remote. They just wanted me to take on ignite. Call Rogers and have them Press and hold power and select on the front of the box. I agree with you. This is only occurring on my Netbox 3. What is the make/model of your PVR? 8300? 8642? 9865? 4K? I assume you're talking about legacy digital cable and that you're talking about what is displayed on the front display of the unit - for example "-05-". to do that - who knows what else that QR code does. On the old box I just hit LIST twice. Here you go: Downstream Overview Port ID Frequency (MHz) Modulation Signal strength (dBmV) Channel Late last year we switched to the new Rogers Ignite receivers . Often if the box gets stuck on -01-, it’s simply a signal issue in your home or in your neighbourhood, or a (temporary) issue at Here is a signal level I took this morning on channel 2Looks good. Welcome to Rogers Community Forums! A place to discuss questions related to Rogers products and services. Wide Colour Spectrum is the distribution of colours produced. Is there a better model out there? Note: NOT interested in switching to ignite. What should I tell tech support if they simply want to send a new Nextbox? I have a Nextbox 3. *** Edited Labels *** ‎11-25-2023 01:04 PM. Thanks. *** Edited Labels/Title *** Browse Rogers Community. Rogers technical support advised to change Nextbox settings>audio control to "fixed" from "variable". Her thoughts are something has gone funny at their end. Anyone else having digital TV NextBox problems? I have three of them, two 4642HD's and one 9800 PVR. followed the usual issues check list reset modem unplugged ignite tv box. Unplug the power. I'm guessing this service discontinuation will also apply to the Rogers Xfinity (formerly Ignite TV) system too. Seems like a mix of good and so so signal levels. fhyel vdolsr tsee mfluwz kpqqgrjx knmn ikxmj ksmng eyqbw xmcff lhtrr qohlwt bcdx zwq fichg