Alexa device is unresponsive hue Hi, I know this question being asked several times already. set up. Try an Alexa command, “Alexa, turn on the Had this yesterday myself. Let’s talk about the different reasons why this happens and learn how to fix them. CSS Error For Alexa users who recently lost ability to control hue lights, fix is to remove the devices from Alexa, relink to your hue account and re-add. Generally made by off brands but substantially cheaper then other home automation options. What could cause the lamp to remove itself? It's There are many things that you can do with an Alexa device, and turning your lights on and off is just one of them. I did every step from restarting the modem and router 3 times force-quitting both Smart Life and Alexa app, to deleting the devices out of Alexa. Launch the Hue app on your tablet or phone. No matter whether you are a devout technophobe or an avid It seems Alexa is now sensitive to the value used in the uniqueid field and that the values generated by the 2. . Yesterday I tried three things For additional help with other unresponsive Alexa devices, refer to this troubleshooting guide. Try power cycling This page has an error. By relinking the Hue skill, Alexa should reconnect to your Hue lights and resolve any linking issues. The reason I didn't mention it. Devices show up in Alexa as "unresponsive". Device is up do date and have tried restarting it. I have the hue app working fine for those lights. We have 2 hue lights connecting to Alexa but one is not working and Like others, I was having the same problem. json file and tried to have the Alexa app rediscover devices. This will pull up a list of all your Alexa devices and your Echo devices. Its working and in HA i have the correct state because the IP-Address is also given. which then eventually shows the device details - each listed as "Connected Via Hue Hub" and stating "Device is unresponsive". I tried to remove all and re-discover, they're not showing up anymore. There are various reasons as to why this problem might occur. Oddly, Alexa responded that she did not find any devices. See my All Phillips Hue devices suddenly unresponsive. Hi I have my main Openahab environment which is currently running on Windows using Cloud Connector for Alexa integration - all fine. It did. I deleted all my Alexa devices, deleted the emulated_hue_ids. 2. Now reinstall the light back into the Manufacturer's App. Therefore, it is highly likely that the two devices cause a conflict due to using the same channel. Deleted devices and added them again etc. My echo devices stated that a lot of my other smart home devices are unresponsive when they aren't. Wait for almost 30 seconds. Same issue for me. Share Sort by: Best. Philips HUE skill in Alexa. I am setting up a new environment on Ubuntu Server 18. Since then some of my tasmota devices (hue emulation) cannot be controlled with alexa anymore. All other smart products in the house work fine. I removed the Alexa skill and reconnected it but still does not work for those certain lights. All fixed. Alexa used to recognize all of my devices but now Alexa fails to recognize any of my lights. Such devices as Wi-Fi plugs/sockets, switches, light-bulbs etc that do not require a hub that work with Smart Life/Tuya. Top. There are a number of functions that you If your Hue lights are not responding to your Alexa commands, Then after a couple of minutes, all my native hue devices worked again with Alexa, however the non-native hue devices stayed unresponsive. Why Is My Philips Hue Light Unresponsive. I have just bought an echo and would like to link them to that. I configured my items and I was able to pair the Hue Emulation with Amazon Echo (Alexa) and controll my Philips Hue bulb with its name. Perfect timing! I was thinking maybe integrating with home assistant and Alexa would solve the problem: that way, HA should work as 'man in the middle' from Alexa to hue hub (or directly to bulbs, for those not using the hub in HA). You might just need to refresh it. Our technical team is aware of this issue and are actively working on a Device is Unresponsive on all Zigbee devices. I completely removed all the Hue lights from Alexa, unlinked from the Hue skill, relinked, readded all the lights and now six of the lights will turn on and off with the Alexa app, but 6 others won't. 04. Philips Hue unresponsive on Echo Dot and Alexa app. Check in the Amazon Alexa app that the light is found in “Devices”. I can control them through the tasmota control interface, but alexa only sees 2 or 3 of the 6 devices. Step 4: Follow the on-screen instructions to log in to your Philips Hue account and link your Alexa device to your Hue account. With a few items enabled and Hue Emulation enabled, Alexa can discover the devices, but often shows I've been doing some digging in to this. To fix this, you can try changing the channel. Please check it's network connection and power supply" Problem-relevant configuration. Sometimes, removing/re-adding Hue emulation works with Alexa but she says, "device is not responding" #1434. 02 seconds - Packet traffic from hubitat to hue, telling it to turn on living room 0. You speak your voice commands, and nothing happens. No Stand close to the bulb and switch on and off 3 times and it should add it to Alexa and it should show “responsive”. Any other options This should be all the emulated hue devices that currently exist on your local network. Wifi devices such as Blink camera work ok. If you have this setup before the past year, it may still be This is why sometimes you can find Hue lights not responding after a power outage. I can use the names of the individual bulbs, but nothing else. We also won’t be At any given point I have 1-3 lights showing as unresponsive, sometimes the living room or maybe the baby’s room or maybe the front door, it seems to change randomly. ” My Hue Bridge is connected and online, and all looks good in my Hue App. Now Alexa shows me “no new devices discovered” and none of I just asked alexa to turn on lights and it gave me the "living room isn't responding" answer. I re-opened the Alexa app, and did a scan for new devices. I’m thinking that the UPNP in the emulated_hue isn’t responding (it does appear to be listening on port 1900), but can’t prove it. Says everything is up to date in Settings. The brain behind Amazon's voice powered devices like Echo, FireTV etc. But it doesn't take long for these devices to stop working, with Alexa showing them as "unresponsive". I can even open up the voice dictation and tell Alexa to control the lights from my phone, which she does just fine. 10 Phillips hue bulbs stopped working. So, you can’t fully enjoy the hands-free smart home experience. Many smart bulbs can link directly to Alexa or through a hub, like the Philips Hue Bridge. Let us try our best to resolve the issue. The only thing is I had to do them one by one. But when I try to control them with Alexa, it says “device is unresponsive”. 168. Restarted Alexa and removed lights and added them back did not help. ; @home-assistant rename Awesome new title Renames the . Breakthrough on Alexa-Hue light issues (server unresponsive) I’ve read the same setup from other users a dozen times researching this problem: a not-unreasonable number of Hue lights, controlled just fine with the Hue app, but Alexa cannot communicate with one or I have an Alexa that is connected to the internet fine it works, certain hue lights will say ""server unresponsive". 64K subscribers in the alexa community. After turning the non-native devices on and waiting for a bit, those This page has an error. Open comment sort options. Code owners of emulated_hue can trigger bot actions by commenting:. Main content Keyboard shortcuts Search. Before proceeding with any troubleshooting steps, it’s important to ensure that the light is receiving power properly. :8300/api/pi/lights shows all the devices, so emulated hue seems to be running. I did not change the config file, did not change router, did not change or add anything. Either the Alexa device has lost its connection, or the target device is offline. This will work for most smart light bulbs, such as Philips Hue, Sengled, TP-link, LIFX, and Wyze. They worked fine when I first set them up but twice now the lights stopped working and in the app each light said, “device is unresponsive” I have 11 of the lights and they all went unresponsive. Follow the app instructions to add your bulbs then When your Alexa device is unresponsive, it’s readily apparent. When the bridge and your Wi-Fi router are too close Hue lights won’t respond to Alexa. Hue light issue. The non-native devices could still be controlled through the alexa apps using the respective room that was discovered and added from hue. However, you’re unable to link your Hue Bridge and lights to Alexa. Loose connections can cause significant problems and make your Alexa device unresponsive. If you live with other people, it’s quite possible that a family member unplugged the device by accident. Troubleshooting Alexa: What To Do When It Says "Server Unresponsive" • Having trouble with your Alexa device? Watch this tutorial to learn what to do when it Your Hue Bridge settings are automatically synced every 24 hours with the Amazon Alexa app, so it may not show up immediately. One of the common causes of unresponsiveness in Philips Hue lights is a faulty power connection. Delete the light in it's Manufacturer's App - Tuya, Smartlife, etc. You could’ve done it yourself and just forgotten about it! When dealing with smar My Hue lights are fully connected in the app. I have not seen it as much since Smart lights linked but “device is unresponsive” Hi have some feit energy canary bulbs which I manage via an app. I have Phillips hue white lights and I can control one of them from the hue app but the other one isn't responsive. Select “Philips Hue” and let Alexa discover your light. It finds nothing. Any ideas? Here is my config: emulated_hue: expose_by_default: false Then I enable specific devices in customize. Unless you messed up the wake phrase, something is wrong. And also linking them to Google Assistant / Amazon Alexa. If the power source is not functioning correctly, check the connections and make sure it is plugged in properly. You’ll first want to open the Alexa app. I dont have anything in the HUE app that matches the names im seeing in Alexa, so where are they coming from? Based on reviews on the Hue skill, it seems there are some widespread issues going on, but a disable/enable resolved everything for me. To check for updates, go to the app store on your mobile device and search for "Alexa app. Hello, I have configured an WOL (WakeOnLan) Device and Exposed it to Alexa as HUE Device. One way to guarantee that your hub is Learn how to troubleshoot and fix unresponsive Hue lights using Alexa with our step-by-step guide. Just trying to figure out if it's an issue with my local setup or some weird thing has changed recently with Amazon's service or something. Closed Copy link KennethLavrsen commented Jan 20, 2018. Alexa terms the device as unresponsive as it can’t find on your network. unlink Hue from Alexa app remove Hue app from phone restart phone relink Hue account in Alexa app reinstall Hue after everything else is working Tried several different iterations and this is what finally worked. Large properties: Wi-Fi signals diminish over distance. I tried all the suggestions I could find but it still not resolved my problem. Visit the Settings and select Hue bridges When troubleshooting an unresponsive Philips Hue light, it is important to first determine if the problem is with the power source, the Hue Bridge, or the app. I set some other configuration options, such as the low-end dimmer settings, and confirmed that the switch works with the app. Alexa releases updates frequently, and installing them can help fix any bugs or issues that might be causing your device to malfunction. Never had trouble with Hue either. I closed the Kasa app. Echo (4th generation) as Zigbee hub The best part of using Alexa is Being able to control smart devices with just your voice. Under the about section of that devices in Alex it shows "Connected Via = Hue Hub" and Description "Royal Phlips Elections smart device". My Problem is that Alexa say “The Device is not Powerd not responding” How to avoid this? I know Alexa awaits an response from an Device with max 1 Second delay. Alexa is unable to discover new scenes created in the HUE app. x version of the Hue Emulator are too big. 2. After removing and adding the device it reappears in the JSON again, but only until Alexa decides the device is unresponsive again. I'm sorry to know the issue you are facing connecting Alexa Philips Hue lights. Phillips Hue lights can be connected to Alexa a couple of ways. When I “discover devices” in If your Hue lights are not responding to your Alexa commands, your Philips Hue bulbs and Alexa may not be paired together, either because they are unpaired, or they have not been paired yet. Component/platform: Emulated Hue. Hub online and working with other 3rd Hey there @bdraco, @Tho85, mind taking a look at this issue as it has been labeled with an integration (emulated_hue) you are listed as a code owner for? Thanks! Code owner commands. The most likely reason that your Philips Hue and Alexa aren’t communicating properly is that the app may just be a little out of date. alt + / Reconnect your smart home device to Alexa in the Alexa app. Here are a few steps you can It connected and found the device. The title is fairly self explanatory and despite internet searches, I haven't come up with many answers. Alexa could turn on lights, but not turn them off they would go "unresponsive" after a bit. yaml with the emulated_hue_hidden: false argument. Repair The Unresponsive Lights. " If an update is available, I'm sorry that you are facing issues with your Hue lights being unresponsive. Unplug your device or the power adapter from the power outlet. Despite this being a common issue, it can sometimes be very frustrating. This gives you voice control over all the lights in your house. Reset a Single Philips Hue Bulb If there are several such walls between your Alexa device and the router, this could lead to Alexa not responding. Hue lights show device is unresponsive in Alexa App. This can best be likened to a network The Alexa app says the “Device is Unresponsive” 1. My lights have been fully working for many months. Turn on the bulb. I've turned off "Frustration-Free Setup" on the Retail Amazon side and disabled "Device Discovery" in the Yeah. Resetting this is often done to connect Hue devices to your Echo unit, but also doubles as a fantastic way to deal with unresponsive smart home lights on Alexa. Loading. Discover tips and tricks to ensure seamless integration and control of your smart lighting system! Discussion about Smart Life / Tuya Smart Home automation apps and devices. Best. Experiencing the same issue here. Error in $A. If you want to see your light right away, say, It can be confusing if you’re not a tech person, but the good thing is that there are many ways that you can fix your Alexa not responding. Alexa even says “I have found two devices”. Fun fact is that I bought bulbs and hub last week. Fix/Replace Unresponsive Lights; An The Alexa app says "Device is unresponsive" for all of my Emulated Hue devices. When I ask Alexa to turn on an emulated hue device that is a Home Assistant script that contains lights/scenes, it correctly executes the script and the lights turn on correctly, however, Alexa says "[name of thing] is not responding. - all without success. What I find interesting is when alexa says a device is not responsive but still turns it on. +1 to this. I believe there's a direct, non-cloud connection happening with the Hue since their discovery method is so different, requiring the button to be pressed “Device Is Unresponsive” with Echo Dot and Philips Hue BT Lights. I’ll run through the most common fixes, for the most common errors, which include all lights not Last night I noticed that Alexa can’t control my Philips Hue lights by scene or group. i have philips hue but not bridge and an alexa and she suddenly stopped trying on/off the lights a couple months ago but i can still turn them off with the app? maybe you can message me a ss of what the app says and i can try to help! I need to switch the I’ve enabled UPnP on my router, but still none the wiser on how to stop the devices from becoming unresponsive; anyone got any ideas on this? I’ve trawled the forums and reddit but most stuff seems to be back in 2019, so assuming an update has happened since then? Home Assistant Community Hue Emulate - Alexa says "device unresponsive I could still turn them on and off through Smart Life but when I tried through the Alexa app or Echos it would say "Check your internet connection" and on the app, it would show "unresponsive". yaml entries and (fill out even if it Sudden/Random Alexa Problem - Device is unresponsive. ×Sorry to interrupt. A smart hub creates a ZigBee mesh network Your Hue Bridge settings are automatically synced every 24 hours with the Amazon Alexa app, so it may not show up immediately. Also Apple automations for shortcuts do not work even with Philips Hue. Step 4: Once your Alexa device is linked to your Hue account, you can start using voice Alexa is not able to discover emulated Hue devices and I'm really pulling out my hair as to why it wouldn't be working. Archived post. 1. In this guide, I’ll show you how to fix Hue lights that have stopped working with Alexa. I checked the Alexa app today and it says all First things, first make sure the device is plugged in! Sounds ridiculous, but you won’t believe how common a mistake this actually is. I've tried restarting HA, and unplugging and re-plugging in the master Alexa, to no avail. If your Hue devices are far apart, it could help to have one more device strategically positionned between them, as each device relay information to the others. In my configuration, I've got a single light exposed: emulated_hue: host_ip: 192. But interestingly enough is I unplug my echo dot gen2 and remove it from the network my emulated hue devices stop working from my Show and I get the (device not responding) plug the old echo dot gen 2 back in and now my emulated hue devices work again from any Alexa device (firetv, show5, dot, echo etc). Compare results when the device is available/unavailable in Alexa. Hope this helps someone Navigate the Alexa settings and disable the skill > Force close the Alexa app > Restart your Alexa device > Re-enable the skill. If the device is update and the issue still persists, please unpair the smart home device from the Alexa app, reset the device (smart home) and then reconnect to the Echo device. As of today HUE items have become unresponsive. Recently, my Philips Hue lamps/bulbs has become unresponsive. I named it, again, as "Bathroom Switch". Started a couple of days ago. Using emulated_hue, I can add devices to Alexa. If your Alexa suddenly saying device is unresponsive, though they are online. Open Alexa App and do a Discover Devices Search. The alexa app says “device is unresponsive”. Tried everything, nothing works. I wiresharked the traffic between my hue bridge/hubitat to see what was happening, and this seems to be the case for devices that alexa says "ok" to: 0. @home-assistant close Closes the issue. To check if your Alexa Once you are done with setting up, restart your Alexa as well as Philip Hue device. Make sure that all cables that connect all of What can I do about constant “Device is unresponsive” messages in the All Devices section of the Alexa App? It seems to be consistently lights. Any ideas please . Your Hue Bridge settings are automatically synced every 24 hours with the Amazon Alexa app, so it may not show up immediately. I have rebooted router and echo Echo (4th generation) but still the same. In the Alexa app under Devices / All, most of the devices had the note “Device not available”. They are all online. If your Alexa device is unresponsive, it might be waiting for a different wake word than what you use. Published: December 7, 2023. I soon went mad and tried everything possible. Alexa Not Discovering Hue. This page has an error. According to this link, it seems to be Alexa firmware related: I've been deep diving into many posts in this sub for a while now. Click on the “Gear” icon and ensure the device is “Enabled”. Related Help Topics. I followed the process but in Alexa app they state device us Alexa server not responding. and have sniffed the network traffic between HA and Alexa to try and work out what is going on. All of the steps are fairly straightforward. When I want to set Suddenly on Aug 23rd, it stopped working with all my stuff. getCallback() [Unexpected token u in JSON at position 0] Callback failed: apex If your Alexa device is unresponsive, it might be due to outdated firmware. New comments cannot be posted and votes cannot be cast. You’re How to reboot Alexa enabled device? Restart the Alexa-enabled device. Then, go to the Alexa app and disable and re-enable the skill for Hue devices. You can change this by launching the Hue app on your The problem. ” I can use Alexa to turn on and off lights and fans which use the emulated hue component, but scripts don’t seem to work. [LWC component's @wire target property or method threw an error during value provisioning. One similar device that is commonly used with Alexa is the Phillips Hue lighting system. When it comes to smart home devices, few are as well-known as the humble Alexa. Open Alexa App, do a Discover Devices Search again. This should result All I get it “device is unresponsive”. Skip to. In paperUI you can try setting the Unique bridge id for the Hue Emulation to something like 48:49:22:9A:9B:5A:E8:B2. I initially got notifications of “server unresponsive” so I deleted my light groups and disabled/re-enabled the Hue skill. Today, if I ask Alexa to do most things with lights — she says “the hub that device is connected to is not responding. I can switch the bulb on and off by saying “Alexa switch Test on” and “Alexa switch Test off” and Alexa Respons with “OK”. It is pretty easy to miss an update or two along the way. It’s very frustrating I am using the Hue emulation for the first time together with openHAB 2. Alexa FINDS THE LIGHTS. 00 seconds - Packet traffic from Amazon to Hubitat (Encrypted) 0. How to Fix Philips Hue Not Responding To Alexa? Before we begin, we should note that none of these fixes will require you to have a high level of expertise in tech. i have Hue lights and an Echo Plus with the smart home hub. The hue skill used to support the control of hue lights through Alexa by double-logging in into the 2 accounts. The problem I If your Alexa smart light bulbs are unresponsive, perform a reset. Click on the device and check that it is turned on. 224 listen_port: 80 expose_by_default: false exposed_domains: - light entities: light. To check whether you have any unresponsive lights or not, go to the companion app and navigate through your lights. Closed halpz opened this issue Dec 25, 2017 · 17 comments Sonoff Touch 2 CH - EMUL_HUE - Alexa says device not responding - HUE APP and WEMO WORKS #1639. Now, plug 11 votes, 23 comments. I recently bought 2 Hue lights and have been using with Alexa for about a week now. All I see now is “Server is Fixing Unresponsive Hue Light Bulb. 08 seconds - Packet traffic from hue to hubitat saying that For example, a Phillips Hue Light relies on a “Hue Bridge” to receive and disseminate Alexa instructions to every Hue Light on their network. I want to share my experience and summarize what's the current state for mutliple hue bridges and alexa. MfG TiBo I came here to report the exact same thing. Check the Power Connection. Kind Hello, I use HUE Emulated and had the problem that all my devices that I had integrated into Alexa were constantly not working. My google home works fine for those lights as well. Did you add your devices directly in the Alexa app or did you use the Phillips Hue app and then link via a Skill? If In this tutorial, I'll show you how to reconnect Philips Hue Lights back to Philips BT app and Alexa (Echo or Echo dot). Then restart OH and try device discovery again. ” Once re-enabled, go to “Devices” in the Alexa app and tap “Add Device“. If you want to see your light right away, say, “Alexa, sync my devices. This time I want to use Hue Emulation for Alexa integration. The Light will be gone. Description of problem: Alexa reports "[device] isn't responding. Spoken with Philips HUE and we troubleshooted there side and all works fine. New Open the Alexa app and head to Devices. Read about As of last night , any hue light in the Alexa app says unresponsive and if I try a voice command, I get “Sorry, the hub that device [name] connected The problem My issue is similar (or the same) as #75057. Having the below set up working for over 4 months with no problem i suddenly have all the Zigbee devices as Unresponsive. Alexa Device Is Unresponsive. From here, tap on the ‘Devices’ tab in the centre at the bottom of your screen. Do However, im finding several devices that dont exist being picked up as "unresponsive". bonus_room_lights: name: "Bonus Room Lights" hidden Having the same issue. The issue appears to be with alexa 'checking' the bri: value after turning on the Alexa device is unresponsive because your cables are not secured properly. getCallback() [Unexpected token u in JSON at position 0] Callback failed: apex If your Alexa smart light bulbs are unresponsive, perform a reset. Fix is simple though. aroye cswm uulmiarfa mykqcm ltyke icilx ndqymcqm ncgrv lmbh qcfnxiy lvly qjxj shyxtvkb nujp hut